Shipping policy
Shipping Policy
Thank you for shopping with us! Below you’ll find all the information about how we process and ship orders.
Order Processing Time
All orders are processed within 2 - 7 business days (excluding weekends and holidays).
Once your order has been processed, it will be shipped and you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery time:
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5- 15 business days
Please note that shipping times may vary depending on your location, customs clearance, and local courier services.
Shipping Costs
We currently offer Free Shipping on all orders.
Tracking Your Order
Once your order is shipped, you will receive an email containing your tracking number.
Tracking information may take 3-7 business days to update after shipment due to the time it takes to produce the item.
Delays
In rare cases, delivery may take longer than expected due to:
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Customs inspections
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High demand
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Weather conditions
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Carrier delays
We appreciate your patience and understanding.
Incorrect or Incomplete Address
Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions about shipping or your order, feel free to contact us:
📧 Email: contactus@navas-store.com