Shipping policy

Shipping Policy

Thank you for shopping with us! Below you’ll find all the information about how we process and ship orders.


Order Processing Time

All orders are processed within 2 - 7 business days (excluding weekends and holidays).
Once your order has been processed, it will be shipped and you will receive a confirmation email with tracking information.


Shipping Time

Estimated delivery time:

  • 5- 15  business days

Please note that shipping times may vary depending on your location, customs clearance, and local courier services.


Shipping Costs

We currently offer Free Shipping on all orders.


Tracking Your Order

Once your order is shipped, you will receive an email containing your tracking number.
Tracking information may take 3-7 business days to update after shipment due to the time it takes to produce the item.


Delays

In rare cases, delivery may take longer than expected due to:

  • Customs inspections

  • High demand

  • Weather conditions

  • Carrier delays

We appreciate your patience and understanding.


Incorrect or Incomplete Address

Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.


Contact Us

If you have any questions about shipping or your order, feel free to contact us:

📧 Email: contactus@navas-store.com